When I create a new change order, edit the workflow task, and then attempt to change the status - the cancelled status is not available as an option.

Document ID : KB000054409
Last Modified Date : 14/02/2018
Show Technical Document Details

Description:

This "CANCELLED" Workflow Status code is used by the system when the Status of the Change order is set to CANCELLED.

Solution:

The "CANCELLED" Workflow task status is not a transitional Task status code unlike other status codes. This "CANCELLED" Workflow Status code is used by the system when the Status of the Change order is set to CANCELLED.