When I click on Run to run an Advantage Data Transformer script, nothing happens.

Document ID : KB000024357
Last Modified Date : 14/02/2018
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Issue:

I am trying to run Advantage Data Transformer after upgrading to 11.3.4.

The ADT Mapper creates the script successfully and the script compiles without error. After clicking on Run, to run the script, nothing happens. There are no entries in the system.log or the Event Viewer.
Also, no errors appear.

 

Environment: Unicenter Asset Portfolio Management 11.3.4

 

Resolution:

Check if the ADT-Service is started. If not, start the ADT-Service. If you get the following error:

"Error 1053: The Service did not respond to the start or control request in a timely fashion"

Take the following steps:

Change the Service logon from SystemAccount to a local administrator.

Run the ADT Configuration Facility, select Modify the Windows Service.

There are 2 logons in the configuration. The first will be the password for the local Administrator account. The second is for the Idb logon. Be sure to match the password case for this 'infopump' logon with whatever is set up at the Database Server.