When Connecting To XOG Using SOAP, Error CMN-10011 Is Received

Document ID : KB000099631
Last Modified Date : 18/02/2019
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Issue:
After trying to connect to CA PPM XOG using SOAP (WSDL), this error is received:

“com.niku.union.security.SecurityInvalidLoginException: CMN-10011: Please enter a valid User Name and Password. Note that the Password is case-sensitive.”.
Resolution:
Force a password change (for example, from Administration > Organization and Access > Resource) and try again to connect.
Additional Information:
Please also check: kb000126269