When CA Service Desk Manager (CA SDM) is configured with a SQL MDB database, does the CA SDM application compress traffic between itself and the SQL database server?

Document ID : KB000023664
Last Modified Date : 14/02/2018
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Question

When CA Service Desk Manager (CA SDM) is configured with a SQL MDB database, does the CA SDM application compress traffic between itself and the SQL database server?

Environment

CA Service Desk Manager 12.x and 14.x

Microsoft SQL Server

Answer

There is no compression between the CA SDM application and the SQL MDB database.   CA SDM uses ADO libraries from the Microsoft SQL client to talk directly to the MDB database.