When attempting to launch the CA Business Intelligence (CABI) Universe Designer, receive an error message starting with "Unable to cast COM object of type 'DesignerX12.ApplicationClass'.

Document ID : KB000048097
Last Modified Date : 14/02/2018
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Description:

When attempting to launch the CA Business Intelligence (CABI) Universe Designer, receive an error message:

Figure 1

Solution:

This error is commonly caused by OS security policies on the CABI server.

The following steps should address the issue and allow for the Universe Designer to launch properly:

  1. Locate the Universe Designer shortcut via the START Menu (START->ALL PROGRAMS->BUSINESSOBJECTS XI 3.1->BUSINESSOBJECTS ENTERPRISE)

  2. Right-click on the Universe Designer shortcut and select 'Run as Administrator'

  3. Universe Designer will launch - enter appropriate CABI credentials to login and access Universe Designer