When are CA Service Desk Manager r12 and CMDB r12 generally available?
Document ID : KB000053761
Last Modified Date : 14/02/2018
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Description

When can we download Service Desk r12 and/or CMDB r12 and receive support?

Solution

CA Service Desk r12/CA CMDB r12 are GA as of 12/17/08 and are available for download from Support.ca.com.