When accessing Job Runs using filters a pop-up error message is displayed in UVC

Document ID : KB000087322
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On environment [//]:
DUAS: Job Runs on for in Area :
The server is unreachable

When accessing Job Runs using filters a pop-up error message is displayed in UVC stating the message above.
Nevertheless, the Job Runs are correcly displayed after clicking Ok on the message.



 
Environment:
OS: All
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: Pop-up error message "The server is unreachable" was displayed erroneously when changing the filters during the load of Job Runs.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Univiewer Console 6.8.21 - Available
Additional Information:
Workaround :
From Univiewer Console, open the Job Runs and change the Start Date to *.