What ports does an ITSM 17.1 system use?
We are going with a conventional configuration, with the following Windows application servers (3 remote Microsoft SQL servers will host the SDM, Insights & JasperSoft databases).
1 SDM Primary Server
1 SDM Secondary Server (Hosting xFlow & running 1 Web Directory & 2 Web Engines, and the attachment repository).
1 Search Server
1 Collaboration Server
1 CABI JasperSoft Server
We will NOT be using the following:
SDM Components (REST Web Services, SOAP Web Services, Federated Search, CA Support Automation, CA Service Mobile Applciation, CMDB Visualizer or populating the CMDB).
Unified Self-Service (USS)
CA Embedded Entitlements Manager (CA EEM)
CA Configuration Automation
CA Process Automation (aka Process Management For Workflows)
CA Service Catalog
CA Asset Portfolio Management (CA APM) / CA IT Asset Manager (CA ITAM)
CA Software Asset Manager (CA SAM)
We need to have TLS/SSL enabled for all traffic.
Under "CA SDM" this document lists FTP, WebEx, oaserver, qserver & Communications are you able to advise the purpose of these?
I don't believe I will be authorised to open port 21 for FTP and as stated above we aren't going to install CA Support Automation.
ITSM 17.1 and most other versions.