What logs to get with a Ca Single On  RSA secureid issue 

Document ID : KB000113755
Last Modified Date : 13/09/2018
Show Technical Document Details
Question:
What logs to get with a Ca Single On  RSA secureid issue 
Answer:
Need to get
(Must get logs)
-smtracedefault.log from the policy server   at time of transaction 
-Rsa Radius authentication manager server trace from Rsa  Radius authentication manager server   at time of transaction
.
(Important logs) 
 access.log from the policy server                at time of transaction. 
 smps.log   from the policy server 


 
Additional Information: