What information do we need to Enable or Disable SQL Traces?

Document ID : KB000011367
Last Modified Date : 14/02/2018
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Introduction:

How to Enable or Disable SQL Traces?

Question:

What information do we need to Enable or Disable SQL Traces?

Environment:
All
Answer:
  • Provide the Environment URL details on which the SQL Traces needs to be enabled or disabled.
  • If the case is opened on behalf of the client then please make sure that an approval email from the client is provided to avoid delays in the schedule.
  • There would be a lead time of 48 hrs and a downtime of 1 hr to accommodate the Enabling or Disabling SQL Traces.
  • Always provide the best date/time with time zone to schedule the activity.