What happens when we change the hostname on ITCM agent machine

Document ID : KB000035823
Last Modified Date : 14/02/2018
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QUESTION:

What happens when we change the host name of an CA Client Automation(ITCM) agent.

 

ENVIRONMENT:   All version of CA Client Automation

 

ANSWER:

Here is an example how it works:

Consider an ITCM agent installed on a machine with hostname "Machine-A" and is already discovered in ITCM Console with its inventory.

If the hostname on the agent machine is changed from "Machine-A" to "Mac-A" and subsequently run the command "caf register all".

Once the engine performs the collect task of the Scalability Server to which this agent reports ,

 you can then see that on the DSM explorer, under ALL COMPUTERS-> "Machine-A" is actually replaced with "Mac-A".