For 12.9 the following has been removed:
1. System Performance LiteAgent
2. CCS Event Management, Calendaring, Discovery (Common & Continuous), World View and High Availability Service functionalities are not supported on the newer Operating System and Database platforms that being supported from 12.8 onwards.
3. Green IT Advanced Inventory and Remediation Jobs
For R14 the folowing has been removed:
1. Desktop Migration Manager
2. Asset Intelligence
3. CA Business Intelligence Reports
4. Device Compliance Scanner (Deprecated)
5. Context Sensitive Helps: The required information is directed to docops.ca.com.