What do these alerts from exchange_monitor mean: exchange_monitor: - (ntevl_init): Start event monitoring & (services_init): Start service monitoring

Document ID : KB000005383
Last Modified Date : 14/02/2018
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Issue:

I see these alerts  from exchange_monitor

 exchange_monitor: - (ntevl_init): Start event monitoring

 (services_init): Start service monitoring

What do these mean? 

Environment:
UIM, exchange_monitor
Cause:

The exchange_monitor probe uses the following probes to obtain this information or metrics:

  • Performance metrics are captured by perfmon probe
  • Services are captured by ntservices probe
  • Events are captured by ntevl probe
  • Process metrics are captured by processes probe and deactivated 

The alarm “ (ntevl_init):start event monitoring – not found is coming could be due to ntevl probe is not existing on the machine where probe is installed or ntevl probe is deployed on and deactivated 

(services_init): Start service monitoring - not found indicate that ntservices probe is not existing on the machine where probe is installed or ntservices probe is deployed and deactivated 

Resolution:

Please make sure the following probes are deployed and activated on the same node where exchange_monitor is deployed

  • ntevl
  • ntservices
  • processes
  • perfmon