What do I do if my CA Patch Manager server running out of room ?

Document ID : KB000028717
Last Modified Date : 14/02/2018
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Question:

What do I do if my CA Patch Manager server running out of room ?

 

Environment:                                          

CA Client Automation -  All Version

CA Patch Manager  - All Versions 

 

Answer:

After downloading the Patches and the patches have been used to create the Software Delivery Packages,

the downloaded files are not needed anymore.

If there is an issue with the packages, the patch can always be Re-Downloaded.

 

Deleting these files have no effect on the Software Deliver Package,

since a copy of the files are made when the Software Delivery(SD) packages are created.

 

Data Pruning can be used to automatically delete the Download Patches and Logs to make more room on the server. 

From CA Patch Manager Dashboard

Click on the Administration Tab

From the Administration Screen -> Select Data Pruning from the menu on the Left side of screen

before.jpg 

 

Check all the boxes and set pruning to whatever time frame you are comfortable with.

I usually select 31 days, so I at least have the old files out there, before I start downloading the new patches.

If you have very little room you might want to select 5-20 days, so all the old patches are deleted before downloading new patches.

After.jpg

By default the folder that Patch Manager uses for downloads is :

\CA\UPM\downloads or CA\DSM\PatchManagement\downloads (depending on the Version of UPM)

When the Pruning process takes place the files will be removed but the folders will remain.

If you look at the screenshot of the Before Pruning and After, the number of files decreases,

but the number of folders stay the same,  but the amount of data dropped from 9999 MB to 158 KB. 

    

 Folders.jpg            prune.jpg

                    Before                                                                                     After

 

Additional Information:                          

Another way to resolve the problem is to move the CA Patch Manager download folder:  TEC1763587