What do I do if I am getting "reversed identity with proxy", but I can't do disable_proxies = yes, because it breaks my system ?

Document ID : KB000046980
Last Modified Date : 14/02/2018
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Question:

What do I do if I am getting "reversed identity with proxy", but I can't do disable_proxies = yes, because it breaks my system ?

 

Environment:                                        

CA Client Automation - All Versions

 

 

Answer:

The agent has a NAT_address and a Regular IP address

The 'camstat -a' command executed on the Agent that CAM is able to bind IP_A

To resolve this follow the steps below:

 

1.  Create a cam.cfg or update the existing cam.cfg file as follows:

     cam.cfg on Scalability Server : 
          *ROUTING
          forward Agent_NAT_address = Agent_IP_Address(to)

2.  CAF STOP

3.  Recycle CAM by running a command on both servers: camclose & cam start -c -l

4.  Verify that the settings are still correct by opening the updated cam.cfg file.

5.  CAF START