What are the values for the Supportability Metric -- Collectors Connected (Collectors Connection Status)?

Document ID : KB000012827
Last Modified Date : 12/07/2018
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Introduction:

APM Support is committed to documenting helpful Supportability metrics.
This metric is mentioned in: https://docops.ca.com/ca-apm/10-5/en/using/apm-workstation/use-the-workstation/preconfigured-ca-apm-dashboards

MOM - Collectors Connected (Collectors Connection Status)​

This dashboard shows the overall health of the Collectors Connection Status. It displays an alert for Connection Status for Collector 1.

You can customize this dashboard to display alerts for all Collectors in the cluster. For information about customizing dashboards, see Creating and Editing Dashboards.

 

 

 

 

Question:

I am interested in knowing more about MOM - Collectors Connected (Collectors Connection Status).

It can be found in the Investigator tree under:
*SuperDomain*|Custom Metric Host (Virtual)|Custom Metric Process (Virtual)|Custom Metric Agent (Virtual)|Enterprise Manager|MOM|Collectors|COLLECTOR_NAME@PORT: Connected"

I am getting a value of 3. What does that mean?

Environment:
All APM releases
Answer:

In a federated Introscope environment, a Metric category called MOM will appear in the Enterprise Manager node listed under the Custom Metric Agent (Virtual) (*SuperDomain*) node.  This category contains various Collector metrics including the MOM –> Collector connection status which is defined by the following values:

• 0 - no status

• 1 - OK

• 2 - Running Slowly

• 3 - Not Connected

So 3 means the Collector is not Connected to the MOM at this time.