What are the steps to install CA Client Automation R 14 Agents using a non root account using sudo ?

Document ID : KB000039365
Last Modified Date : 14/02/2018
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In secure UNIX environments there is a reluctance to give out the UNIX root account password due to the security vulnerabilities it presents in modern network environments. This document goes through the installation screens of the CA Client Automation agents.  This document assumes the proper edits to the /etc/sudoers file have been done to allow non root user to run sudo. (see notes under additional information)



All Supported versions of UNIX 

CA Client Automation R14



1. FTP the entire agent folder from DVD # 2 for CA Client Automation 14.0 LinuxProductFiles_x86\agent in bin mode. 


2. Login as root user and cd to the folder you copied the install files to for example /agent.


3. You must now grant execute permission to the entire /agent folder the command to run is:

chmod 755 –R /agent


4. Verify the permissions are ok by issuing the ls –laR on the directory /agent

The Directory and file permissions should look similar to this:

drwxr-xr-x. 2 root root 4096 Feb 26 11:35 .

drwxrwxrwx. 4 root root 4096 Feb 26 11:35 ..

-rwxr-xr-x. 1 root root 3843 Feb  7 17:47 itemproc.dat

-rwxr-xr-x. 1 root root 3878 Feb  7 17:47 itemproc.dat.chs


5. Now run the installation of CA Client Automation by issuing this command

sudo /agent/installdsm 


A. choose language and click Ok

 langselect ss1.png


B. Scroll through License agreement

 licaccept SS 3.png

 NOTE: You must scroll through the entire agreement for the "NEXT" option to be enabled.

click Next

 acceptlic SS4.png


C. Select the CA Client Automation Agents to install and click Next

 prodselect SS 5.png

D. Select the Express Option and click next

EXPRES OPT ss6.png


E. Enter the name of the Full Qualified Domain Name (FQDN) of the CA Client Automation Scalability Server

and click Next

SSSELECT ss7.png


F. Accept the default installation folders. It is not advisable to change these locations.

click Next 

destinationfolder SS8.png


G. Review the install Summary screen and click install


H. The Installation progress bar helps you track what the installation is doing.


Install completes Successfully you can either select Done or view log to review that installation log.

click Done

sucessfulinstall SS11.png

I. You need to have the profile source which can be done automatically by logging in and out of the UNIX machine 

or running the command . /etc/profile.CA all 


J. Follow screen instructions if using a shell other than C shell.




Additional Information:

for more details on installing the UNIX agents see the CA Client Automation R14 Implementation Guide


Choose product CA Client Automation R 14

For information on required edits to the /etc/sudoers file see the man page and technical document