WebView receiving 403 Error from MOM EM

Document ID : KB000099889
Last Modified Date : 01/06/2018
Show Technical Document Details
Issue:
In Workstation LiveErrorViewer we are seeing following error message which seems related to WebView.
 
Error at 16:58:23.440 (14 Mar 2018)
Frontends|Apps|Introscope WebView|URLs|Default (0 ms)
Application Name: Introscope WebView
Class: com.wily.introscope.webapps.common.APMServerAPIProxy
Context Path:
DataCreationType: 0
Error Message: java.io.IOException: Server returned HTTP response code: 403 for URL: http://<MOM-EM>:8081/apm/appmap/private/graph?liveModeVersion=178097
Exception: sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
HTTP Method: POST
Is dynamic: false
Is temporary: false
Method: service
Method Descriptor: (Ljavax/servlet/http/HttpServletRequest;Ljavax/servlet/http/HttpServletResponse;)V
Resource Name: Frontends|Apps|Introscope WebView|URLs|Default
Scheme: http
Server Name: <WebView_Host>
Server Port: 8080
Session ID: dzwej2aq67r7x7dm8s2zwrn3
Thread Group Name: main
Thread Name: 310935326@qtp-698158826-233
Trace ID: 6750515209922:51634%3
Trace Type: ErrorSnapshot
URL: /apm/appmap/private/graph
URL Query: liveModeVersion=178097
Servlets|APMServerAPIProxy (0 ms)
sun.net.www.protocol.http.HttpURLConnection::getInputStream (3 ms)
Class: sun.net.www.protocol.http.HttpURLConnection
DataCreationType: 0
Error Message: sun.net.www.protocol.http.HttpURLConnection::getInputStream: java.io.IOException: Server returned HTTP response code: 403 for URL:
http://<MOM-EM>:8081/apm/appmap/private/graph?liveModeVersion=178097
Exception: sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
Method: getInputStream
Method Descriptor: ()Ljava/io/InputStream;
Resolution:
We found that these errors being captured within the WebView agent was due to security scan.