Webstart or Java Workstation fails to Login after Installation.

Document ID : KB000048316
Last Modified Date : 14/02/2018
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Description:

After installation, Webstart or the installed Java workstation fails to login. After entering the credentials, no error messages or popup window appear.

Note that Webview works successfully.

If Workstation logging is active, then the following log message appears:

[ERROR] [Workstation.IsengardObjectInputStream] Object of type "com.wily.rave.reports.ChangeTableElement" cannot be deserialized from loader:

Solution:

One possible cause is the wrong OSGI package specified during the workstation install.

Both the EM and installed workstation depend on the proper OSGI module being used during installation.

Check when downloading the OSGI package from http://opensrcd.ca.com/ips/osgi/ that both the version and service pack level are correct, and match the EM installed.

If the wrong version was specified, then uninstall the workstation, and reinstall with the correct OSGI package.