WebSphere MQ connector crashes with access violation

Document ID : KB000084975
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated

The WebSphere MQ Connector crashes with an access violation.

Investigation

Additional excerpts from the logs where additional information pertaining to this error can be found below.

From the Service Manager dialog log file:
20160517/172007.404 - U0022000 UC4 ServiceManager, Version '10.0.6+build.495' started.
20160517/172057.913 - U0022005 ... with command line  'D:\UC4\MQ\UCXBMQSC.exe'.
20160526/092446.161 - U0022005 ... with command line  'D:\UC4\MQ-V10\UCXBMQSC.exe'.
20160526/093014.184 - U0022042 Process 'UC4 MQ-Connect - V10' abnormal ended with access violation.
20160526/093205.616 - U0022005 ... with command line  'D:\UC4\MQ\UCXBMQSC.exe'.

After the upgrade from V9 to V10 the MQ connector crashes with an access violation as shown above.

From the AE Connector:
20160526/093013.264 - U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated.
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client 'XXXX', Department 'XXXX'
 
From the trace file:
20160526/092446.691 - U0030010 UC4 Connector version '10.0.6+build.495' for WebSphere MQ has been started with the INI file 'D:\UC4\MQ-V10\UCXBMQSC.ini'.
20160526/092446.691 -          ;CP = XXXXXXXXXXXX ;the host:port of UC4
20160526/093013.264 - ReceiverThread: Request from: MessageID: '×ðððððððððò÷ö@@@@@@@@@@@' Reply to Queue: XXXXXXX Reply to Queue manager: 'MQP005' Report: 0
20160526/093013.264 - U0009909 TRACE: (Message content:)                         00611418 000296
                               00000000  3C617069 73637269 70746578 65633E3C  ><apiscriptexec><<
                               00000010  75632D65 6E762072 65717565 73743D22  >uc-env request="<
                               00000020  30303122 3E3C7265 71756573 743E3C63  >001"><request><c<
                               00000030  6F6E7472 6F6C3E3C 2F636F6E 74726F6C  >ontrol></control<
                               00000040  3E3C6C6F 67696E3E 3C737973 74656D3E  >><login><system><
                               00000050  5543344C 563C2F73 79737465 6D3E3C63  >UC4LV</system><c<
                               00000060  6C69656E 743E3130 3C2F636C 69656E74  >lient>10</client<
                               00000070  3E3C6E61 6D653E4D 513C2F6E 616D653E  >><name>MQ</name><
                               00000080  3C646570 6172746D 656E743E 49534250  ><department>ISBP<
                               00000090  3C2F6465 70617274 6D656E74 3E3C7061  ></department><pa<
                               000000A0  7373773E 75633467 6F3C2F70 61737377  >ssw>uc4go</passw<
                               000000B0  3E3C2F6C 6F67696E 3E3C7363 72697074  >></login><script<
                               000000C0  3E3C215B 43444154 415B3A53 45542026  >><![CDATA[:SET &<
                               000000D0  52554E4E 52203D20 41435449 56415445  >RUNNR = ACTIVATE<
                               000000E0  5F55435F 4F424A45 4354284A 4F42532C  >_UC_OBJECT(JOBS,<
                               000000F0  504C4850 51334758 295D5D3E 3C2F7363  >PLHPQ3GX)]]></sc<
                               00000100  72697074 3E3C2F72 65717565 73743E3C  >ript></request><<
                               00000110  2F75632D 656E763E 3C2F6170 69736372  >/uc-env></apiscr<
                               00000120  69707465 7865633E                    >iptexec><
20160526/093013.264 - U0030012 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@'. Processing task has been generated.
20160526/093013.264 - Object pointer for : '×ðððððððððò÷ö@@@@@@@@@@@| 'is: 006135C8
20160526/093013.264 - U0009909 TRACE: (XML message)                              00611418 000296
                               00000000  3C617069 73637269 70746578 65633E3C  ><apiscriptexec><<
                               00000010  75632D65 6E762072 65717565 73743D22  >uc-env request="<
                               00000020  30303122 3E3C7265 71756573 743E3C63  >001"><request><c<
                               00000030  6F6E7472 6F6C3E3C 2F636F6E 74726F6C  >ontrol></control<
                               00000040  3E3C6C6F 67696E3E 3C737973 74656D3E  >><login><system><
                               00000050  5543344C 563C2F73 79737465 6D3E3C63  >UC4LV</system><c<
                               00000060  6C69656E 743E3130 3C2F636C 69656E74  >lient>10</client<

                              00000070  3E3C6E61 6D653E4D 513C2F6E 616D653E  >><name>MQ</name><
                               00000080  3C646570 6172746D 656E743E 49534250  ><department>ISBP<
                               00000090  3C2F6465 70617274 6D656E74 3E3C7061  ></department><pa<
                               000000A0  7373773E 75633467 6F3C2F70 61737377  >ssw>uc4go</passw<
                               000000B0  3E3C2F6C 6F67696E 3E3C7363 72697074  >></login><script<
                               000000C0  3E3C215B 43444154 415B3A53 45542026  >><![CDATA[:SET &<
                               000000D0  52554E4E 52203D20 41435449 56415445  >RUNNR = ACTIVATE<
                               000000E0  5F55435F 4F424A45 4354284A 4F42532C  >_UC_OBJECT(JOBS,<
                               000000F0  504C4850 51334758 295D5D3E 3C2F7363  >PLHPQ3GX)]]></sc<
                               00000100  72697074 3E3C2F72 65717565 73743E3C  >ript></request><<
                               00000110  2F75632D 656E763E 3C2F6170 69736372  >/uc-env></apiscr<
                               00000120  69707465 7865633E                    >iptexec><
20160526/093013.279 - Script processing thread has been successfully generated. Handle: 2b4
20160526/093013.279 - U0030000 MQSID: '×ðððððððððò÷ö@@@@@@@@@@@' XMLID: '001'. Processing task has been started with parameters: User name 'MQ', Client XXXX, Department XXXX
20160526/093013.279 - UCCALL_PARAMS before logon. MQSID|XMLID:'×ðððððððððò÷ö@@@@@@@@@@@|001'
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: WebSphere MQ connector crashes with an access violation.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Framework Integration WebSphere MQ

Automation Engine 12.0.1 – Available
Automation Engine 11.1.5 - Available
Automation Engine 10.0.8 HF4 – Available
Additional Information:
Workaround :
N/A