WebSOAP Job Failure

Document ID : KB000108644
Last Modified Date : 31/07/2018
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Issue:
Error Messages for failing WebSOAP job:

2018-07-11 11:37:22 Using URL-endpoint: http://webservice:80/soap
2018-07-11 11:37:22 Request: 
2018-07-11 11:37:22 <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:n1="http://www.lwcky.com"> 
2018-07-11 11:37:22 <soapenv:Header/> 
2018-07-11 11:37:22 <soapenv:Body> 
2018-07-11 11:37:22 <n1:request> 
2018-07-11 11:37:22 <!--Optional:--> 
2018-07-11 11:37:22 <n1:date-YYYY-MM-DD>2018-07-11</n1:date-YYYY-MM-DD> 
2018-07-11 11:37:22 <!--Optional:--> 
2018-07-11 11:37:22 <n1:overrideDate-Y>Y</n1:overrideDate-Y> 
2018-07-11 11:37:22 </n1:request> 
2018-07-11 11:37:22 </soapenv:Body> 
2018-07-11 11:37:22 </soapenv:Envelope> 
2018-07-11 11:37:22 -------------------------------------- 
2018-07-11 11:37:23 Call failed. 
2018-07-11 11:37:23 Unable to internalize message
Resolution:
In the request XML where the query is defined, please add the following line *at the beginning*, before the <soapenv:Envelope ....> definitions, in all affected jobs: 

<?xml version="1.0" encoding="UTF-8" ?>