The webservicemon never times out if there is no response from the webservice

Document ID : KB000097112
Last Modified Date : 18/05/2018
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Question:
I have configured the webservicemon probe to monitor a web service. It seems to work fine however if the web service takes too long or never responds back to the probe, the probe will be waiting until the connection is reset or the probe is restarted. Is there a timeout that can be configured with the probe?
Environment:
webservicemon 1.31 or older
Answer:
The webservicemon 1.31 does not have a timeout for the web service request.

Please reach out to CA Support to obtain the webservicemon 1.32T1 which includes a connection timeout parameter that will drop the connection and try again if that is expired and an alarm is raised when that situation occurs.