WebClient doesn't display alarms for read only clients

Document ID : KB000004994
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Spectrum Web Client will not show Alarm information for Read Only Users

Environment:
Spectrum 10.1Spectrum 10.1.2
Cause:

One Click Users have to be given read access to their own User Model for the Web Client to display alarm information.

Resolution:

In One Click Java Console, view the User model details tab.

user_model_details.PNG

 

 

Security String and Legacy SNMP Community String must match:

user_detail_strings.PNG

Additional Information:

Communities Post regarding this issue: 

https://communities.ca.com/thread/241748005