Web Viewer Save - Download method.

Document ID : KB000016143
Last Modified Date : 14/02/2018
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Introduction:

Web Viewer Save - Download method.

Question:

What transfer protocol (e.g. FTP, SFTP, etc.) is used by Web Viewer when a user goes in to download / save a report?

Answer:

When a user initiates a Save Report from Web Viewer, the data is securely http or https (depending on your security) streamed through CA CCI and CA DRAS.

Additional Information:

This is a proprietary process and not akin to FTP, SFTP, etc.