Web Agent :: Return Code List

Document ID : KB000050690
Last Modified Date : 14/02/2018
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Description:

I frequently see messages like this in the WebServer log:

[error] SiteMinder Agent
Unable to load SiteMinder host configuration object or host configuration file. 06 00 00 00

What does "06 00 00 00" means and do we have a list of those possible code and their meaning?

Solution:

The list of those code can be seen in the SmEventLog.h inside the SiteMinder SDK packages:

00 00 00 00
Debug version of SiteMinder agent is running.

01 00 00 00
Unable to determine SiteMinder agent configuration file path.

02 00 00 00
Unable to open SiteMinder agent configuration file or file is corrupt.

03 00 00 00
Unable to load SiteMinder host configuration object or host configuration file.

04 00 00 00
Unable to load SiteMinder agent configuration object.

05 00 00 00
Unable to load SiteMinder local agent configuration file or file is corrupt.
This can be due that Web Server user does not have permissions on the Web Agent repositories and files;

06 00 00 00
SiteMinder agent has encountered initialization errors and is exiting.

07 00 00 00
SiteMinder agent has encountered initialization errors and will not service requests.

08 00 00 00
SiteMinder agent is not enabled.

09 00 00 00
SiteMinder agent is enabled.

10 00 00 00
DefaultUserName configured for agent cannot logon to the web server. Please provide a new user name or password through central agent configuration or in the local configuration file.

11 00 00 00
Secure credential cache has failed to start. The data is the error code. Please check the System events for problems with service startup.

12 00 00 00
SiteMinder agent is running.

13 00 00 00
There was an error allocating memory for the base configuration object.

14 00 00 00
Sm_AgentApi_Init Failed.

15 00 00 00
Failed to Start the LLAWP process.

16 00 00 00
Resource cache failed to initialize.

17 00 00 00
Session cache failed to initialize.

18 00 00 00
Failed to send message to the LLAWP.

19 00 00 00
Failed to initialize the message bus.

20 00 00 00
Failed to initialize the log queue.

21 00 00 00
Failed to initialize the configuration manager.

22 00 00 00
Server already running.

23 00 00 00
Unable to open file.

24 00 00 00
Configuration file path.

25 00 00 00
Failed to send close message to LLAWP.

26 00 00 00
LogonUser failed for specified user shown below.

27 00 00 00
Invalid character found in the server path variable. Make sure that alphanumeric values are used. the invalid character shown below.

28 00 00 00
Message bus already initialized.

29 00 00 00
PID Cache error.

30 00 00 00
Resource cache re-initialized.

31 00 00 00
Session cache re-initialized.

32 00 00 00
Web-agent process is exiting.

Those are generic indications, and to point out the exact problem, you need to reproduce the case and analyze the Web Agent log and traces, as well as the Policy Server log and traces.