web agent losing connection with the policy server

Document ID : KB000117239
Last Modified Date : 10/10/2018
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An application using IIS is now reporting:

[5856/6100][Mon Sep 10 2018 10:33:45][LLAWorkerProcess.cpp:1643][WARNING] LLAWP: DoManagement lost connection to Policy Server.
Environment: any
If you are seeing this message,this is either due to network issues interrupting the connection between the agent and policy server, or you possibly have an issue where the policy server may be crashing.