We would like to upgrade CA Software Asset Manager 3.6.1 to the latest version. Where is the SAM upgrade documentation?

Document ID : KB000046063
Last Modified Date : 14/02/2018
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Question: 

We would like to upgrade our CA Software Asset Manager 3.6.1 to the latest version. Where is the SAM upgrade documentation? 

 

Environment: 

CA Software Asset Manager (SAM), any release level
CA Asset Portfolio Manager (APM), any release level

 

Answer: 

The CA Software Asset Manager product upgrade information is located here: 

http://www.ca.com/us/support/ca-support-online/product-content/recommended-reading/technical-document-index/ca-software-asset-manager-solutions-catalogs-index.aspx , under the description column for the specific CA Software Asset Manager release you want to upgrade, select the link for the upgrade manual.

 

Additional Information: 

If you are also integrated with CA Asset Portfolio Management, also see the compatibility matrix for SAM and APM compatible integrations: 

https://support.ca.com/phpdocs/0/8572/8572_suppmatrix.pdf