We have UMP setup for access from public IP address. We get an error when trying to access new CABI dashboards from public name space.

Document ID : KB000010283
Last Modified Date : 26/07/2018
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Introduction:

We have setup our UMP with access from public IP / name space. When we try to access the new CABI dashboards we are getting an error as it is pointing to the internal IP address of the CABI Server. How do we change the link to point to the external IP address / Public FQDN name so this can work from outside out network?
 

 

Environment:
UIM 8.47 - 8.51
UMP 8.47 - 8.51
UIM CABI 1.0 - 3.20
Instructions:

1. Open the cabi_external probe via Raw Configure.

2. Go to the "cabi_url" key under the setup section. 

3. Change the URL value to the to the external DNS information or IP (https://<CABI_Server_IP or hostname>:<port>/cabijs where <port>)

Change the above to the external DNS information or IP.

https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/installing-ca-uim/install-or-upgrade-ca-business-intelligence-with-ca-uim#InstallorUpgradeCABusinessIntelligencewithCAUIM-CABIServerFirewallRules

NOTE: If from the internal network you can not reach the external FQDN or IP address you will now get an error on the internal network. There is no way currently to have both setup.