We cannot open the attached files after the upgrade.

Document ID : KB000103489
Last Modified Date : 27/06/2018
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Question:
After the upgrade, we cannot open the attached files when we try to open them.
If we try to open the files which we created after the upgrade, we can open the attached files successfully.

What is the root cause and solution for the issue ?
 
Answer:
This is due to the fact that you deleted the custom object which you define the attachment attribute.

If you delete the custom object, then the attributes and instances for the custom object are deleted.