WCC QuickEdit not working after upgrade

Document ID : KB000104533
Last Modified Date : 04/07/2018
Show Technical Document Details
Issue:
After upgrading from WCC 11.4 SP5 to 11.4 SP6, we are unable to use 'Quickedit' .
Following java error starts the exception-flow: 2018-07-04 10:09:51,992 @quickedit <10.7.231.95 ejmcommander ~9CF>
ERROR #AutoSysServiceWrapper # Remote service is down ... org.springframework.remoting.RemoteAccessException: Could not access HTTP invoker remote service at [http://localhost:10132/RemoteServices/remote/AeRemoteServices]; nested exception is java.io.WriteAbortedException: writing aborted; java.io.NotSerializableException: com.ca.autosys.services.AsMessage at org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.convertHttpInvokerAccessException(HttpInvokerClientInterceptor.java:226) at org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.invoke(HttpInvokerClientInterceptor.java:153) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
Environment:
WCC 11.4 SP6
Resolution:
Apply the patch T6FU003 which should be provided by CA support