WCC Errors When Using Internet Explorer 11

Document ID : KB000032546
Last Modified Date : 14/02/2018
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We are running WCC r11.3.6 with an Oracle database on a Linux platform. A user has upgraded to Internet Explorer 11 and is experiencing “error 500” messages when they click on the Quick Edit and Quick View tabs. We have been using IE 8 and Google Chrome without any issues.


Applies to all supported OS environments for the CA Workload Control Center r11.3.6


According to the CA Workload Control Center Certification Information, WCC r11.3.6 is supported with Microsoft Internet Explorer 8, 9 and 10.


If you are planning to use Microsoft Internet Explorer 11 with WCC r11.3.6, you must use IE 11 in Compatibility Mode.

Additional Information:  


Visit the CA Workload Automation AE & Workload Control Center Wiki for more information about installing, configuring and monitoring this application.