Was notified that our CA Software Asset Manager revision 3.6.6 p16 going out of maintenance. Which release do I upgrade to?

Document ID : KB000013004
Last Modified Date : 14/02/2018
Show Technical Document Details
Question:

Was notified that our CA Software Asset Manager revision 3.6.6 p16 going out of maintenance.  Which release do I upgrade to?   Can I upgrade from SAM 3.6.6 to the latest SAM release or do I have to go to SAM 4.0 first?

Environment:
CA Software Asset Manager 3.x upgrade
Answer:

CA Software Asset Manager allows an upgrade from any prior SAM release to the next available SAM release.

You can upgrade from SAM 3.6.6, p16 to the latest SAM 4.1.x release level.  

When upgrading from one major release to the next, as in a 3.x to 4.x upgrade, please refer to the upgrade instructions, located here:

https://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/technical-document-index/ca-software-asset-manager-solutions-catalogs-index.html,  and select the 'CA Software Asset Manager Release 4 Upgrade Manual'.