Warning: "Invalid file name, does not have valid extension" Only .gif, .tif, .tiff, .jpg, .jpeg, .png, .bmp, .docx, .xlsx, .pptx, .doc, .xls, .ppt, .zip, .jar, .apk, .rar, .pdf, .txt, .xml, .rtf, .properties, .log, .msg, .html, .avi extensions are allowed

Document ID : KB000057232
Last Modified Date : 14/02/2018
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Error when trying to attach a document in Unified Self Service (USS), which is integrated to Service Catalog:

Invalid file name, does not have valid extension.
Only .gif, .tif, .tiff, .jpg, .jpeg, .png, .bmp, .docx, .xlsx, .pptx, .doc, .xls, .ppt, .zip, .jar, .apk, .rar, .pdf, .txt, .xml, .rtf, .properties, .log, .msg, .html, .avi extensions are allowed



Service Catalog default configuration allows to attach only the following extensions:

.gif, .tif, .tiff, .jpg, .jpeg, .png, .bmp, .docx, .xlsx, .pptx, .doc, .xls, .ppt, .zip, .jar, .apk, .rar, .pdf, .txt, .xml, .rtf, .properties, .log, .msg, .html, .avi



1) Log into Service Catalog Server
2) Go to %USM_HOME%\view\conf\ESAPI.properties
3) Add the extensions you need to use the HttpUtilities.ApprovedUploadExtensions. In this example .sql and .mdb . Example:
4) Save Changes
5) Restart Service Catalog Services
6) Log out from USS and log into USS again.
7) Try to attach the file. It should work now.