Want to configure the delay in mail notification.

Document ID : KB000006601
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

We have configured the alarm notifier, but the mail notification of the alarm triggers immediately. I want to delay the alarm mail notification by 5 minutes.

Environment:
Spectrum version : 10.2Operating system : Windows
Cause:

The default policy was applied to alarm notifier. In this policy the "Age time" was given as "0".

Resolution:
  • Open the oneclick console.
  • Navigate to locator tab
  • Here, expand the SANM option,
  • Select "All Policies", in left side content window, you will see the default policy.
  • Select the default policy.
  • Now, in component detail window, select edit filter.
  • Here we need to give the value of delay time in hours and minutes.
  • We need a delay of 5 minutes, there for we will keep hours as 0 and minutes as 5.

      Filter.PNG

  • After making this changes, recycle the alarm notifier.
Additional Information:

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec568701.html