WAMUI Returns an HTTP 404 Error

Document ID : KB000035770
Last Modified Date : 07/08/2018
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Introduction:

PROBLEM:

NOTE:  This KB article assumes you are running the default Application Server bundled with the CA SSO/Siteminder AdminUI Pre-Req.

When attempting to launch and logon to the CA SSO/Siteminder Web Access Management User Interface (WAMUI) the browser returns an HTTP 404 "File Not Found" error.  

VERSIONS:
CA SSO (Siteminder) r12.5; r12.51; r12.52.x

SOLUTION:

Increase the timeout value for the JBOSS Listener to extend the amount of time needed to return the WAMUI Logon page.

JBOSS “Listener” (Server.xml):

Default Path(s)

(Windwows): C:\Program Files (x86)\CA\SiteMinder\adminui\server\default\deploy\jbossweb.sar\server.xml 

(UNIX):  <Install_DIr>/CA/SiteMinder/adminui/server/default/deploy/jbossweb.sar/server.xml 

##################################### 

<Service name="jboss.web"> 

<Connector connectionTimeout="20000" /> 

##################################### 

 

1) Stop the SM WAMUI 

 example: in cmd.exe run the command (sc stop smadminui

2) Copy "server.xml" and name the copy "server.xml.bak" 

3) Modify the 'server.xml' file and increase the connectionTimeout="90000" (This may need to be increased until the 404 error stops occurring)

4) Save the changes to the "server.xml" file 

5) Start the SM WAMUI 

 example: in cmd.exe run the command (sc start smadminui) 

NOTE: You will need to wait several minutes for CA Siteminder AdminUI to come completely online. 

 

 

Instructions:
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