WAC Error: Auto Login Failure - May be its not Configured Properly - User Normal Login

Document ID : KB000008621
Last Modified Date : 14/02/2018
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Issue:

Windows Unified Login Authentication on DSM Web Console shows WAC login popup:

"X Error: Auto Login Failure - May be its not Configured Properly - User Normal Login"

Environment:
Client Automation r14.0
Cause:

Missing permission for the IIS Application Pool Identity DefaultAppPoll.

Resolution:

In Computer Management > Services and Applications > Internet Information Services (IIS) Manager,

expand the Server under Connections:

 

Connections.png

 

Right-click on the DSM_WebService, then Edit Permissions:

 

Sites.png

 

Select the Security tab in bin Properties, then Edit:

 

Properties.png

 

Security.png

 

Click on Add:

 

Applications.png

 

Add the user DefaultAppPool (Hostname\DefaultAppPool) and click Ok:

 

Users.png

 

Give the Full Control and click Ok and Apply:

 

AppPool.png

 

Enter on site DSM_WebService:

 

Authentication.png

 

Click on Providers and verify the order:

 

Properties.png

 

Click on Advanced Settings and check the selections:

 

AdvancedSettings.png

 

Restart IIS

Additional Information:

See ref. doc.:

https://docs.microsoft.com/en-us/iis/manage/configuring-security/application-pool-identities

Application Pool Identities