Opening WAC Console no login screen appears.
Only blank page appears without any error message.
Enable tracing for “isapi” using following techdoc :
Check if isapi_redirect.log contains error :
[info] jk_connect.c (444): connect to 127.0.0.1:8020 failed with errno=61
[info] jk_ajp_common.c (889): Failed opening socket to (127.0.0.1:8020) with (errno=61)
[info] jk_ajp_common.c (1248): Error connecting to the Tomcat process.
[info] jk_ajp_common.c (1749): Sending request to tomcat failed, recoverable operation attempt=3
[error] jk_ajp_common.c (1758): Error connecting to tomcat. Tomcat is probably not started or is listening on the wrong port. worker=ajp13w failed
[error] jk_isapi_plugin.c (1036): service() failed
NOTE: Tomcat port has been changed to avoid port usage conflict
(see also https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec475921.html)