VMware Templates with ITCM agent all register as the same machine.

Document ID : KB000100684
Last Modified Date : 08/06/2018
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Question:
Templates build with VMware to clone machines. When clones machines are powered up they all register as the same machine.  
How do we clear the UUID in Linux box?
Environment:
Products
  • CA Client Automation

Releases
  • CA Client Automation:Release:12.8
  • CA Client Automation:Release:12.9
  • CA Client Automation:Release:14.0
  • CA Client Automation:Release:1401
  • CA Client Automation:Release:1402

Components
  • DESKTOP AND SERVER MANAGEMENT:DTSVMG
  • CA Client Automation:BITCM
  • CA Software Delivery:TNGSDO
Answer:
Delete the HostUUID in Linux by following the path below. 

The path for Linux hostUUUID is : 

/etc/cadmuuid file 

Once the new HostUUID gets populated, the clone machine should report fine in DSM explorer.