After upgrading to vmware probe 7.11 we cannot monitor some vcenters due to an error: (12) login failed, VMWare API is unavailable: multiple points: multiple points
The credentials are correct and reinstalling the probe does not help.
vmware probe 7.11
This is caused by a defect in vmware 7.11 when connecting to a vCenter 6.70 server/appliance.
A hotfix is available at the UIM Hotfix Index Site: https://support.ca.com/us/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html
As of this article the hotfix published is 7.11-HF3 so you should upgrade to at least this version.