VMWare monitoring is not working for a trial

Document ID : KB000074043
Last Modified Date : 19/03/2018
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Issue:
Getting SSL handshake error when trying to configure VMWARE monitoring for DXI - UIM SaaS
Environment:
UIM 8.5.1 SaaS
 
Cause:
The robot uses JRE 1.7 which by default does not use TLS 1.2
Resolution:
In vmware.log, look for javax.net.ssl.SSLHandshakeException:
Remote host closed connection during handshake ...
Caused by: java.io.EOFException: SSL peer shut down incorrectly Web browser shows vmwre is using TLS 1.2 vmware probe uses JRE 1.7 which does not allow TLS 1.1 and TLS 1.2 by default.
Added these flags in vmware.cfg to -Dhttps.protocols=TLSv1.1,TLSv1.2
User-added image
Restart the vmare probe.