Visual/DBA "Failed to create empty document"

Document ID : KB000117922
Last Modified Date : 22/10/2018
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Issue:
When trying to connect to IDMS with CA-Visual/DBA, error message "Failed to create empty document" is encountered and the dc-log has this:
16:27 IDMS DC396004 V182 T64 Protocol error, invalid packet, reason = 4
16:27 IDMSJSRV: JPAC*ERR
Environment:
CA IDMS and Visual/DBA, any supported release
Cause:
The SQL definitions required for CA-Visual/DBA have not been added to the catalog.
Resolution:
Add the required SQL definitions.
They are in the file vdb5v18x.sql in the \CA\CA IDMS Visual DBA v18\IdmsV18x\ sub-directory in the install files.
This step is documented here: Install the CA IDMS Visual DBA Version 18 SQL Definitions
Additional Information:
Installing CA IDMS Visual DBA