Virtual Network Assurance (VNA) not starting fully as MySQL is not starting

Document ID : KB000117708
Last Modified Date : 22/10/2018
Show Technical Document Details
Issue:
VNA service not running on port 8080 after installation as the MySQL server is not running. When checking MySQL status/starting MySQL an error is seen:

]$ service mysql status
ERROR! MySQL is not running, but lock file (/var/lock/subsys/mysql) exists

]$ service mysql start
Starting MySQL. ERROR! The server quit without updating PID file (/opt/CA/MySql/data/<hostname>.pid).
Environment:
Virtual Network Assurance (VNA) 3.6
Cause:
Need to remove MySQL lock file
Resolution:

Run:

service wildfly stop
service mysql stop
mv /var/lock/subsys/mysql /tmp
service mysql start service wildfly start

Verify whether the issue persists.