Very poor performance of one or more reports in Performance Report Designer standalone.jsp

Document ID : KB000006088
Last Modified Date : 14/02/2018
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Issue:

Users may note that when creating a Performance Report, the report populates with data very quickly in the Designer portlet, but when creating and viewing a Standalone URL, the report populates very slowly, or not at all.

Resolution:

To resolve this issue, take the following steps:

 

1. deactivate the wasp probe on the UMP server.

2. Locate the following folder on the UMP server:

\Nimsoft\probes\service\wasp\work\

 

3. Delete all the contents of that folder, leaving the empty 'work' folder behind.

4. Activate wasp.

 

Additional Information:

The wasp/work folder contains cached information relating to the .jsp pages (e.g. standalone.jsp), and clearing this folder forces those standalone pages/URLs to be recompiled.