Version information in CA Service Desk Manager (CA SDM) files not updated after upgrade or applying a cumulative/rollup patch

Document ID : KB000113426
Last Modified Date : 10/09/2018
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Issue:
Version information in the following areas are not in sync after an upgrade of CA SDM or applying a cumulative/roll-up patch:

NX_ROOT\pdmconf\version 
NX_ROOT\NX.env 
NX_ROOT\env.info 
HELP->ABOUT 
Environment:
CA Service Desk Manager 17.1
All Supported Operating Systems
Resolution:
Solution to DE42921 to be included in upcoming CA SDM 17.1 RU2 patch