Vantage installed in a stack IP and run into a different stack IP not permit to connect to a host

Document ID : KB000012430
Last Modified Date : 14/02/2018
Show Technical Document Details

Installing Vantage USS server WebUI in an TCPIP stack and after that changing it to another stack by adding a step to bound on the new stack ip, I get the main HTML page but receive an error on LOGON to the host. What should I do to make it working?



As the Vantage WebUI was installed in a stack IP and now change to run into a different stack IP, it does not permit to connect to the Vantage host, why?


The reason is that each stack IP are isolated and not communicate directly together.

The solution is to make both application: Vantage WebUI and Vantage host to run under the same stack IP. So in this case, both application should use the same step to bound to new stack IP.

Additional Information:

As usual, if you have any questions regarding the implementation or anything else, please contact Ca Vantage support for assistance.