UVMS cannot be started with a non root user

Document ID : KB000085916
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
From command line: 

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access denied
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Patch level detected:Univiewer Management Server 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :UVMS cannot be started with a non root user when it was installed/upgraded with root
Environment:
OS: Linux
Cause:
Cause type:
Configuration
Root Cause: A regular user has not enough rights to launch the stop/start of the UVMS as it has been installed / started as root.
Resolution:
If the UVMS installation has been done by root, in order to start UVMS, it is required the following procedure:

Login into the system as Super User by running the sudo command as

sudo su -

To start UVMS, launch:

./unistartms


If a stop is required it will also be necessary to login as Super User to run the UVMS stop command:

./unistopms

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.1.0
Additional Information:
Workaround :
N/A