USS is still displaying all text in an incorrect language after setting the default language.

Document ID : KB000009204
Last Modified Date : 14/02/2018
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Issue:

After changing the language settings through the USS Group Control Panel Portal Settings:

http://<USS-servername>:port/group/control_panel

Left Panel >> Portal >> Portal Settings.

 

As well as setting the language in each user profile which was already created, the language text displayed in USS is still incorrect.

Environment:
USS 14.1USS 17.0
Cause:

The USS_mdb may not be getting updated with the new language settings for each user.

Resolution:

Check the "User_" table on the USS_mdb. Under the "languageId" column should be the language set for each user.

 

Set the appropriate language for each user, for example to change the language from Spanish to English, change "es" to "en_US"

 

Then recycle USS Services and the language should be displayed properly.

Additional Information:

Reference:

How to Change USS portal default language?

https://support.ca.com/us/knowledge-base-articles.TEC1983282.html