USM Dashboards empty when preselected

Document ID : KB000009057
Last Modified Date : 14/02/2018
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Issue:
  • I have created a dashboard that work fine in the default Dashboard Portlet of USM
  • I then create a new page in USM and add the dashboard portlet to it and configure it via preferences to open my dashboard automatically
  • Frequently and randomly the Dashboard will display "No Data to Display"
  • Sometimes refreshing will allow the dashboard to function correctly.
Resolution:
  1. Clear browser cacheĀ 
  2. UMP control panel - Server Administration
    • execute all tools to clean memory and other cache'sĀ