Using ucybcryp encrypted passwords returns U00003210 Login Error: Access Denied

Document ID : KB000084613
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
U00003210 Logon error: Access denied

When using the encrypted password output from ucybcryp in .ini files, the process fails with the error U00003210 Logon error: Access denied. When the password is typed as text then the process doesn't fail. 
Cause:
Cause type:
Other
Root Cause: When copying and pasting, the '-' character can get confused between a soft and a hard hyphen, which causes the .ini to not parse the password correctly. Likely the password was pasted into the .ini which caused the dash to be mistranslated.
Resolution:
Find the '-' characters in the encrypted password and then manually type the dashes in the .ini file. The process should now parse the encrypted password correctly and run. 

Fix Status: No Fix

Fix Version(s):
N/A