Using SAML on the APM Workstation Webstart does not work in versions and 10.5.1 Hotfix #24.

Document ID : KB000007740
Last Modified Date : 14/02/2018
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 Using SAML on the APM Workstation Webstart is not working in versions and later as well as 10.5.1 Hotfix #24 and later.  

This can occur on all OS platforms.

 A change was made to the workstation.jnlp file to accommodate 'Sun Java deployment rule set' based on location.  An href location was added to the file and inadvertently broke the functionality of the SAML security mechanism.


To restore the proper functionality of SAML, remove what is below from line 10 in <APM INSTALL DIRECTORY>/product/enterprisemanager/plugins/com.wily.introscope.workstation.webstart_10.5.1/WebContent/jnlp/workstation.jsp.  This change is effective immediately and does not require any restarts or cache clearing.





Additional Information:

What fixes are included in APM 10.5.2 ServicePack #1?